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Serving Tyler, TX and surrounding areas. (430) 247-0018
Effective Date: January 1, 2026
By accessing or using the website located at www.tylerconcretepolishingandepoxyflooring.com or by requesting, scheduling, or receiving services from Tyler Concrete Polishing & Epoxy Flooring ("we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, do not use our website or services. These terms apply to all visitors, clients, and individuals who interact with us online or in person.
Tyler Concrete Polishing & Epoxy Flooring provides concrete flooring services including, but not limited to, epoxy floor coatings, polished concrete, concrete resurfacing, concrete sealing, garage floor coatings, and related surface preparation and installation work. Services are provided to residential and commercial clients in Tyler, TX and surrounding areas.
We reserve the right to decline, limit, or modify services at our discretion. All services are subject to a site visit and written agreement before work begins.
Estimates provided by Tyler Concrete Polishing & Epoxy Flooring are based on information available at the time of assessment, including the condition of the existing concrete, square footage, and the scope of work discussed. All estimates are written and provided to the client before work begins.
An estimate is not a guaranteed final price. If conditions discovered during work differ materially from what was observed during the assessment - such as hidden moisture problems, additional crack repair, or underlying damage not visible at the time of estimate - we will notify you before proceeding with any work that would change the scope or price.
Verbal quotes are not binding. Only written, signed agreements govern the price and scope of a project.
Jobs are scheduled upon execution of a written agreement and receipt of any required deposit. Scheduling is subject to crew availability and weather conditions. We reserve the right to reschedule any job due to conditions that would compromise the quality of the work, including extreme heat, rain, or high humidity.
If you need to cancel or reschedule, please contact us as soon as possible. Cancellations made less than 48 hours before a scheduled job start may result in forfeiture of any deposit paid, unless rescheduling occurs within a reasonable time frame.
We reserve the right to cancel a job at any time if the site conditions present safety risks, if the agreed scope has changed materially without written amendment, or if payment obligations have not been met.
Payment terms are set forth in the written agreement for each project. A deposit may be required before work begins. The remaining balance is typically due upon completion of the project unless otherwise agreed in writing.
Accepted payment methods will be communicated at the time of agreement. Invoices not paid within the agreed time frame may be subject to a late fee, and we reserve the right to pursue collection through all available legal means.
Withholding payment due to a dispute does not release you from your payment obligations. Any dispute must be raised in writing within five business days of project completion. Work that has been completed and accepted is not eligible for a payment reduction unless a written amendment is executed.
You agree to:
Failure to follow care instructions after installation may void any applicable workmanship warranty and we will not be responsible for damage resulting from improper use of the floor during the cure period.
Any workmanship warranty offered by Tyler Concrete Polishing & Epoxy Flooring will be set forth in the written project agreement. Unless stated in that agreement, no warranty is implied. Warranties apply only to workmanship and do not cover damage caused by:
Our website and all content on it are provided "as is" without warranties of any kind, express or implied.
To the fullest extent permitted by applicable law, Tyler Concrete Polishing & Epoxy Flooring shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to our services or your use of our website, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from services we provide shall not exceed the total amount you paid for the specific project giving rise to the claim. This limitation applies regardless of the form of action, whether in contract, tort, or otherwise.
All content on this website, including text, images, logos, and graphics, is owned by Tyler Concrete Polishing & Epoxy Flooring or used with permission. You may not copy, reproduce, distribute, or create derivative works from any content on this site without our prior written consent.
If a dispute arises between you and Tyler Concrete Polishing & Epoxy Flooring related to our services or these terms, we ask that you first contact us directly in writing at team@tylerconcretepolishingandepoxyflooring.com to attempt to resolve the matter informally. We will make a good-faith effort to address any concerns within ten business days.
If informal resolution is not possible, any dispute shall be resolved by binding arbitration or in a court of competent jurisdiction in TX, as described in the Governing Law section below.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action or proceeding arising out of these terms or our services shall be brought exclusively in the state or federal courts located in Smith County, Texas.
We may update these Terms and Conditions from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
If you have questions about these terms, please contact us:
Tyler Concrete Polishing & Epoxy Flooring
609 W Bryan St, Tyler, TX 75702